Effective 2026-10-10
Your return window
You can request a return or exchange within 60 days of the day you actually receive your order. The window starts on delivery to you, not on the order date or dispatch date.
Return conditions
We accept returns of new and lightly used products, including returns involving a product defect or quality issue. Email us to describe the item, its condition and your reason for returning it. Include your order number and photographs for a product issue.
Start with an email
Contact us before sending anything back. We will provide the return instructions and address for your request. The store operating address is not automatically a return-receiving address.
Who pays return shipping?
For a change-of-mind return, you pay the return shipping cost. For a product problem, the store pays the return shipping cost. The same return window and eligible conditions apply to both.
Exchanging an item
Contact us first to obtain the mailing address. Send the item back using those instructions. A replacement is arranged after the returned item is received.
Refunds
After receiving the return, we arrange the refund within 7 business days. Refunds go back to the original payment method. Arranging a refund does not mean that your bank has already posted it; your payment provider controls its posting time.
Changes or cancellation requests
Email us as soon as possible with your order number if you need to change or cancel an order. We will check the processing status and available options. If it has already been dispatched, follow the return process instead.
Contact BundleNotch
WFSQ
3255 IRVING AVEN, MINNEAPOLIS, MN 55412-2427
[email protected]
Monday to Friday, 09:00-17:00, Minneapolis time (America/Chicago).
